It is an important issue to improve the nursing staff's enthusiasm and to improve the nursing quality. Humanistic management is a popular nursing model in modern medicine. It is getting more and more attention in the Department of general surgery nursing management in recent years, and it is implemented in clinical nursing work. Now the report is as follows.
1, data and methods
1.1, general information
Select 160 cases of hospitalized patients in December ~2013 in December 2012 as the research object, according to the time has been randomly divided into control group and study group, 80 cases in each group. In the control group, 45 males and 35 females, the average age (33.8 + 2.5) years old, the implementation of the General Department of general surgery nursing; the study group male 43 cases, female 37 cases, the average age (32.6 + 1.9) years old, the implementation of human care. There was no significant difference in the general data of the two groups (P>0.05), with comparable.
1.2 humanized nursing method
2.1 1, rational optimization of human resources management in Department of general surgery to scientific and rational optimization of human resources, establish a "people-oriented" management concept. According to the degree of education, personality, business level and so on, the paper analyzes and evaluate the knowledge ability and business potential of each person, so that the human resources can get a reasonable division of labor and resource utilization.
2.2 1, the regular development of human care training on a regular basis to carry out the training of nursing staff in all departments, and actively cultivate a good environment of human care. Innovation will in general surgery nursing management practice in the use of some of the advanced service concept, and constantly improve the management and service quality of the general surgical nursing.
2.3 1, to improve the service awareness of health care service attitude is a basic professional quality, should be in line with the patient as the center of the nursing principle, for patients with practical consideration, from the heart truly help patients, truly for the majority of patients, to solve the patient's inner thoughts, ease their bad mood.
2.4 1, the implementation of humane care for patients with human care, flexible treatment of patients with relatively volatile mood, treatment compliance is not high, difficult to take care of daily life and other issues, while protecting the privacy of patients. II respect and meet the various needs of patients, listen to patients with a variety of psychological demands, actively help patients to reduce the inner bad mood, help patients to exclude the difficulty and anxiety. Nursing staff should strengthen communication with patients, try to make the instrument easy, accurate use of language, to promote the emotional interaction between the two sides of the patient.
2.5 1, to strengthen the incentive measures appropriate incentives can fully mobilize the enthusiasm of nurses and work enthusiasm. In the Department of general surgery nursing work can introduce the relevant incentive mechanism, the material rewards and spiritual reward organic combination. The implementation of performance bonuses, fully stimulate the enthusiasm of the work. Selection of star nurse, outstanding nurses, and performance assessment, promotion and linked to enhance the sense of honor and mission, to promote nursing staff with greater enthusiasm to work to care.
1.3, statistical methods
The data of this group were analyzed by SPSS18.0 software. The measurement data to mean + standard deviation (x- + s) said, with t test; count data to rate (%), with 2 test. P<0.05 indicated that the difference was statistically significant.
2, results
Nursing management in our hospital after the use of humanized nursing, the nursing satisfaction of the research group was higher than the control group, the difference was statistically significant (P<0.05), the nursing quality of the study group was better than the control group, the difference was statistically significant (P<0.05), see table 1.
Table 1 Comparison of nursing quality evaluation and nursing satisfaction in two groups
3, discussion
Humanized nursing is a kind of nursing mode implemented under the guidance of humanized concept. This model emphasizes the satisfaction of the work satisfaction of every nursing staff, and makes every patient feel the care, care and attention of the nursing staff. Department of general surgery nursing work is arduous, nursing staff in the high load, high intensity of work, the initiative and enthusiasm of the work, the initiative and enthusiasm are frustrated, thereby greatly reducing the quality of care. To this end, the "people-oriented" management philosophy should be carefully set up, high degree of attention to the patient, the nurse to the humane care, to create a harmonious, peaceful and humane environment, to realize the humanized Department of general surgery nursing management.
In the Department of general surgery nursing management, the leader should actively change the traditional nursing management experience and ideas, can not rely on the rules and regulations to the majority of nursing staff to give supervision, restraint and control. But in the Department of general surgery nursing management practice in full use of human nature nursing, to improve the Department of general surgery nursing staff of self management awareness, and constantly inspire enthusiasm and enthusiasm, so that the nursing staff to continuously improve their quality and business skills, and will do as much as possible to the nursing work.
To sum up, it will be of great value to improve the clinical nursing quality and hospital service level, and it is worthy of clinical popularization and application.
Reference test
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